• Arbour Vale School, Farnham Road, Slough, Berkshire, SL2 3AE
  • 01753 515 560
  • office@arbourvaleschool.org

Parent Workshop on Toilet Training 24th March 2023, 9.30-11am

Easter Club Letter 2023

Emergency, Out of Hours number: 07519 130641

Complaints

Arbour Vale School wishes to communicate effectively with our parents, students and wider community. However, we accept that we can on occasion make mistakes or fail to communicate as well as we would wish.

We are committed to dealing with complaints promptly, fairly and carefully. We encourage parents, carers and other members of the school community to raise (on an informal basis) any concerns they have at the earliest opportunity. In most instances, this will involve speaking directly with the member of staff concerned, who will try to resolve the issue as quickly as possible.

You can get in touch with us in the following ways:

– By letter – Arbour Vale School, Farnham Road, Farnham Royal, Slough SL2 3AE
– By email – office@arbourvaleschool.org
– By telephone  – 01753 515 560
– Or in person, after making an appointment

When you get in touch, please remember that we need to know what has happened, when it took place, who was involved and what you would like us to do to resolve the issue.

If you remain dissatisfied, the school has a formal Complaints Policy which sets out a structure under which your complaint can be heard.  You can access the policy by clicking the link below; alternatively a hard copy can be obtained from the school office.

Complaints Policy

In the first instance all complaints should be brought to the attention of:

Principal Mr Neil Sykes Tel: 01753 515 560 or Email:  neil.sykes@arbourvaleschool.org

 

Latest News

Music Award

Our commitment to music has been recognised by Slough Council who have nominated Arbour Vale School to become a Music Mark School. This award recognises that all pupils in the school are able to access and engage with a high-quality …

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Dental Hygiene Workshop

Arbour Vale school hosted a coffee morning about Oral and Dental Hygiene. The workshop was organised in cooperation with Healthy Smiles and Healthy Wellbeing, Slough. The focus of the workshop was on the three key messages: Brush your teeth twice …

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Parents Evening – Thursday 2nd March 4-6.30pm

We are looking forward to seeing all parents and carers at Parents Evening on 2nd March between 4-6.30pm. As well as the usual opportunities to speak to you child’s teacher and other school staff, we have also organised several support …

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ASD Parent Support

Arbour Vale School hosted another successful coffee morning for the ASD Parents Support Group attended by our families and wider community. In total, nineteen parents attended. We had a guest speaker, Hillary Harvey, from South Bucks PDA Support Group, who …

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