• Arbour Vale School, Farnham Road, Slough, Berkshire, SL2 3AE
  • 01753 515 560
  • office@arbourvaleschool.org

Update: Thursday 26th January – Fully Open 

An update from the Principal regarding the recent heating issues can be found here.

Emergency, Out of Hours number: 07519 130641

Difficult Conversations Course – Feedback

Some of our parents and teachers took part in the online course on how to handle ‘Difficult Conversations’ successfully and confidently, please click here for information on this course

These are the course comments:

Parent: ‘I found the course very useful and information brilliant. It helped me to see what steps I can take to give me more confidence for having a difficult conversation with the better outcomes after. I would recommend for anyone who would find it helpful in this area, as many conversations can be difficult at best of times’

Parent:  ‘Following my going through the online course, ‘Difficult Conversations ‘ using the formula – 5W = 1H, I would recommend it as a very practical and down to earth approach. It is a very well designed course. It can be applied to so many situations. Professionals can also use it to prepare for all types of meetings. If it is considered cost effective and the funds are made available it can be used to give parents the necessary training and skills to help in coping with the challenges they face in providing the best environment for their children and families. ‘

Teacher: ‘I have recently completed the ‘Having Difficult Conversations’ course and I believe it is very useful! The course emphasises the importance of preparation and analysis before and after having a difficult conversation. The main focus is on observing, doing, and reviewing, with the final two focusing on achieving resolutions. The strategies shown in the course, for example making targets that are measurable, realistic, and time-related, are widely used in other settings such as when teachers set targets at the Annual Review. Another approach mentioned in the course is the ‘Who, What, Why, When, Where’ which teachers use when analysing behaviours and putting strategies in place to support students. I would recommend this course for all staff!’  

If you have been inspired by our comments then you can study it too by following this link below

Click here for your FREE copy of the Self-Assessment Tool for Parents/Carers to help you on your way!

Would love to hear what you think of it!

Best wishes and thank you for your interest –

Lyn    

PS Feel free to check out my website:  www.rkcs.co.uk

Lyn Oualah

Teacher, Accredited ADHD Coach and ASD Advisor

Image via Jon Tyson on Unsplash

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